Frequently Asked Questions (FAQs)

Submit your vehicle’s basic details and preferred inspection location through our website. Following payment, and depending on the Emirate, our evaluator will contact you to either conduct an on-site inspection with photographs or coordinate for you to present the vehicle at one of our authorized third-party centers. Upon completion, your digital valuation certificate, including the assessed market value, will be delivered to you via email.

Our car valuation service costs AED 299 for vehicles inspected in Dubai, and AED 449 for those inspected in other Emirates.

Depending on the Emirate, our evaluator will either arrange to visit and evaluate your vehicle on-site or coordinate for you to present it at one of our authorized third-party centers for the assessment.

Unfortunately, our services are non-refundable once the payment has been processed. Please ensure all details are accurate before submitting your request.

No, you don’t need to sign up or create an account to apply for our car valuation service. However, having an account is recommended as it allows you to review your history and check status updates anytime conveniently.

After completing the payment and the vehicle inspection, you will receive your digital valuation certificate with the market value via email at the earliest possible time.

The certificate is delivered via email as a digital document, ensuring quick and secure delivery.

The valuation certificate is valid for a period of 30 days from the date of issuance. After this period, a new application will be required if an updated certificate is needed.

Yes, you can request valuations for multiple vehicles. Simply fill out a separate request for each car on our website.

Currently, we specialize in passenger cars. If you’re looking to value a different type of vehicle, please contact us to confirm whether we can assist.

Valuations for vintage or classic cars may require additional details to ensure accuracy. Please contact our support team for assistance with these types of vehicles.

Your car’s value is influenced by factors such as its make, model, age, mileage, condition, market demand, and any additional features or modifications.

If you realize there’s an error after submitting your request, contact our support team immediately. We’ll guide you on how to update the details.

Once the certificate is issued, it is considered final. If there’s an error, please contact our support team to discuss possible corrections.

Yes, we prioritize your privacy and ensure all data is handled securely and in compliance with applicable laws.

You can reach us through the “Contact Us” page on our website by sending a message or calling the mobile number listed there. Our team will respond promptly.

We accept payments through a secure third-party payment gateway. Once your application is processed, a payment link will be sent to you via email, allowing you to complete the payment using your debit or credit card details.

Yes, the valuation certificate is official and accepted by the banks mentioned in our list of accepted banks only.